The following terms and conditions set out the relationship between Meet the Singles – SDA 101 High Street, West Bromwich, Birmingham B70 6NZ, Great-Britain (“Meet the Singles – SDA “, “us”, “our”, “we”) and its customers (“you”) when you Subscribe to and use the Meet the Singles – SDA Service (defined below), whether through a mobile device, mobile or computer.
By registering to or using the Meet the Singles – SDA Service, you agree to be bound by (i) these General Terms and Conditions of Use; and (ii) the contractual terms which apply if you purchase additional features, products or services offered to you as part of the Service (such as a Subscribed Membership) (collectively, the “Subscription Terms”).
You acknowledge that members from different countries may use our service and, as such, you acknowledge that the information included in your profile will be visible to our members from these countries. You will also be able to search for a partner in any of these countries, not just your own country.
You also understand that we will use your personal information in accordance with our Privacy Policy (see Clause 4 below). If you do not agree to be bound by all the Subscription Terms, you will not be able to register for, or use, the Service.
1. Object of your Subscription
1.1 Once you have signed up for an account, Meet the Singles – SDA will provide you with access to an online database over which you will be able to get to know other Meet the Singles – SDA members.
1.2 All profiles must contain at least one clear recent identifiable picture. You cannot continue to use the service incognito. Your account will be deleted without refund.
2. Access of the Service and Conclusion of your Subscription
2.1 To access and use the Meet the Singles – SDA Service you will need to register. To do this, you will need to provide an email address and a password of your choice. Once you have registered, you will be automatically allocated a profile ID. To locate your ID go to Searching, search for your profile age group, click on your profile and your profile link will be displayed in the address bar.
2.2 Once you have successfully registered, you will be able to access our free-of-charge Service. Your use of this Service will be subject to the terms set out in these General Terms and Conditions of Use.
2.3 At this stage, Meet the Singles – SDA will also offer to you various services or features that are subject to a fee. Before you sign up to purchase such services or features, we will provide you with further information about what you will be purchasing, for example, where applicable: the main characteristics of the services or features, the term of your subscription (including any extension), how to terminate your subscription, the price and any payment conditions.
If you want to upgrade your membership by choosing a membership that is subject to a fee (“Subscribed Membership”) you acknowledge that by pressing the “SELECT” button, you will have confirmed that you want to purchase the Subscription Membership that you have selected. Our contractual relationship for that Subscribed Membership will be confirmed on the date that Meet the Singles – SDA sends you an e-mail confirmation of your order.
3. Free-of-Charge and Chargeable Services
3.1 It is free to register for the Meet the Singles – SDA Service and to get our free membership. After registration, you can gain access to all features of the website by becoming a Subscribed member.
3.2 As a Subscribed member, you will be able to contact and exchange communications with other members (provided that they agree to communicate with you), without limitation. Please note that we may still limit the number of communications that you can send if required in order to protect our members and to secure our Service as further set out in these Terms and Conditions of use.
3.3 Meet the Singles – SDA may also provide you with additional services, which will be subject to a fee as displayed on our website.
3.4 We may change the Service: (i) to reflect changes in relevant laws and regulatory requirements; or (ii) to implement minor technical adjustments and improvements, for example to address a security threat (however, these changes will not affect your use of the Service). In addition, although we provide a description of our Service on our website, we may change the main characteristics of our Service from time to time. However, if we do this, we will notify you and you may then contact us to end your subscription before the changes take effect.
3.5 Please be aware that although we aim to make the Meet the Singles – SDA Service available 24 hours a day, seven days a week, we cannot guarantee that the Service will be available 100% of the time. Our Service availability may be reduced due to any downtime which is due to maintenance and software updates, as well as any periods during which the Service is unavailable via the Internet due to technical or other problems that are beyond Meet the Singles – SDA ‘s control. In order to be able to use the Meet the Singles – SDA Service fully, you should use up-to-date (browser) technologies on your mobile device or computer (e.g. enable Java script, cookies, pop-ups). If you use an older operating system or internet service provider, you may find that you only have limited access to the Meet the Singles – SDA Service.
4. Use (incl. for advertising purposes), Transfer and Transmission of Data
4.1 You can find further information about how we use your personal information and what our obligations are in relation to data protection privacy policy.
5. Termination/Extension
5.1 You can terminate your Registration/basic membership at any time. To do this, you should navigate to the following section in your profile: “Privacy” and select delete.
5.2 To terminate your Subscribed Membership you should navigate to the following section in your profile: “Privacy” and select delete.
You can notify us by writing using the contact details provided below in Clause 14. Subject to Clause 5.3 and Clause 11 below, any termination of your subscription will not take effect until the end of the agreed minimum term (and, as such, you will not be entitled to any refund). However, in order to make sure that your Subscribed Membership does not automatically extend you must tell us that you want to terminate your subscription before the end of your then current subscription term. To authenticate your identity and your termination request, you must include the following information in your termination notification:
(1.) the email address registered in your profile, or your profile ID, and
(2.) your service password.
If you have not terminated your current Subscribed Membership, we will send you an email notification approximately 30 days before the end of the current term. This email notice serves as a reminder of (i) the notice period required for cancellation of your subscription’s automatic extension and (ii) the term length and price of your scheduled automatic extension.”
5.3 Subject to Clauses 3.4, if you want to terminate your Subscribed Membership because we have told you about an upcoming substantial change to our Service which you do not agree to, your subscription will end immediately after we receive your termination notice in writing and we will refund you for any portion of the Subscribed Membership that we have not provided.
6. Liability of Meet the Singles – SDA
6.1 You are responsible for the accuracy of the information provided during your registration. If you need to update your profile or registration information, you can do this at any time through your profile; however, there is some information that can only be updated by contacting us using the details in Clause 14 (and this will be clear to you at the time).
6.2 Meet the Singles – SDA is only responsible for the technical provision of the Meet the Singles – SDA Service i.e. the provision of our Service (as further described in Clause 3) will generally enable you to make contacts with other members. We cannot, however, guarantee that you will be able to successfully secure a partner as a result of the Service.
6.3 While we expect our members to use the Service in a kind and respectful way (and in accordance with these General Terms and Conditions of Use), Meet the Singles – SDA is not responsible for any misuse of personal information made available through the Service by its members, or for any other use of the Service by its members which is contrary to these General Terms and Conditions of Use, or is otherwise unauthorised or unlawful. Meet the Singles – SDA is also not responsible for any misuse of data or information by third parties (i.e. other members or non-members) where you have provided the third party with such information.
6.4 While Meet the Singles – SDA works hard to provide a high quality service, Meet the Singles – SDA does not guarantee that the Service will perform perfectly at all times and cannot ensure that the Service will always be uninterrupted, secure or error-free. In particular, Meet the Singles – SDA is not liable for disruptions that affect the accessibility of the Service where such disruptions are caused by actions or events that are outside Meet the Singles – SDA’s control. Furthermore, although we will put appropriate technical and organisational security measures in place to protect your personal information, to the fullest extent permitted by law, we will not be liable for any unauthorized access by third parties to your personal data (e.g. due to hackers gaining unauthorised access to our database).
6.5 Except as expressly provided in these General Terms and Conditions of Use, we exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these General Terms and Conditions of Use or your use of our Service.
6.6 As described below in Clause 10, these exclusions shall be governed by and construed in accordance with English law, subject to other mandatory laws, which cannot be excluded in the country where you are resident. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
6.7 Nothing in these General Terms and Conditions of Use shall exclude or limit our liability for personal injury or death caused by our negligence, or fraud. In addition, these General Terms and Conditions of Use shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.
7. Responsibility and Duties of the Customer
7.1 If you have signed up for a Subscribed Membership, you must pay all charges within the time frames in which they fall due as set out in the Subscription.
7.2 As mentioned above, you are responsible for the accuracy of the content that you provide at registration and for all the information you provide about yourself in your. By providing us with this information, you agree and confirm that it is truthful and accurate.
7.3 By using the Service, you agree that you will only use the Meet the Singles – SDA Service for private and personal reasons and that you do not use or intend to use the Service for commercial reasons. You also agree that you will not use any information about third parties (including other members) that you receive through the Service for commercial or advertising purposes. You are not allowed to use technological methods or processes to automatically download or otherwise access information about other members in order to use this information outside of the Meet the Singles – SDA Service (e.g. by a computer program or by copying and pasting the content). You also agree that the use of computer programs for the purpose of automatically reading files of member data (such as crawlers), is prohibited.
7.4 If you materially breach these Terms and Conditions of Use, or otherwise breach the law in relation to your use of our Service, Meet the Singles – SDA may be entitled to claim damages in accordance with the general rules of English law.
7.5 You will treat e-mails and other messages received via or in relation to the Service confidentially and you will not disclose these messages to third parties without the consent of the sender. The same rules also apply to any names, phone and fax numbers, home addresses, e-mail addresses and/or URLs, or other personal information of other Meet the Singles – SDA members.
7.7 You agree that you will retrieve any messages you receive (as well as any information contained in your profile that you would like to keep) at regular and appropriate intervals and, if required, that you will archive this information on your own computer or other data storage system. You understand that Meet the Singles – SDA may delete any messages stored in your account after a period of twelve months following the date the message was received, without further notice to you. If you are a Basic member, you understand that all your data relating to your current Registration/Basic Membership will be automatically deleted if your profile is inactive for twelve months.
7.8 By registering for a Meet the Singles – SDA account, you agree not to misuse the Service and to comply with our conduct requirements. In particular, you will not use the Service:
• to distribute any immoral, obscene, pornographic or radical political content or photos;
• to distribute any defamatory, offensive or otherwise illegal content or information;
• to threaten or harass other members, or to infringe any third party rights (including personal rights);
• to upload any data which contains a virus (such as infected software); or to upload data which contains a software or other content which is protected by copyright, unless you own the rights in that content or have otherwise obtained the necessary consents;
• in such a manner that your use will adversely affect the availability of offers to other members;
• to intercept any e-mails / messages or to attempt to intercept them;
• to send any e-mails / messages to members for any purpose other than to communicate, and in particular you will not use the Service to promote or to offer goods or services to other members except where this is expressly permitted by Meet the Singles – SDA;
• to send any chain letters;
• to send any messages that serve a commercial purpose; and/or
• to provide in your personal description and free-of-charge contact requests any names, addresses, phone or fax numbers, e-mail addresses, etc. if this information is not explicitly required.
7.9 If you do not comply with the conduct requirements as mentioned above in Clause 7.8, or if you fail to materially comply with any other of the Subscription Terms, we may take the following actions: we may ask you to stop your non-compliant activities (or otherwise send you a warning that your activities do not comply with our conduct requirements); we may delete any content which you have submitted via the Service in breach of any of our conduct requirements; we may suspend the provision of the Service to you (in whole or in part) until the issue is resolved (for example, while we investigate your activities); or (if it is clear to us that you are seriously misusing the Service) we may terminate the provision of the Service to you. If we do decide to terminate your subscription because you have misused the Service, we will refund to you any payment that you have already made to us for any unused portion of the Subscribed Membership that we have not provided. However, we may still also deduct from this refund or charge you a reasonable amount as compensation for the net costs we will incur as a result of your non-compliance in accordance with this Clause.
8. Communication
8.1 Meet the Singles – SDA is an online service. As such, Meet the Singles – SDA will generally communicate with its members using online methods, such as e-mail (e.g. for subscription confirmations and messages in a member’s logged-in profile). You can contact us by email or post, but only if you have any questions relating to your subscription, your payment for a Subscribed Membership, or in relation to the security/encryption of our email communications. As a digital service, our Service is only provided online. Therefore you can only sign up to, use and subscribe to our Service online.
To make sure that we do not receive unauthorised requests (and to protect your account from abuse), please make sure that you provide the following information in any communications you send to us, so we can authenticate that the message has been sent from you:
(1.) your e-mail address registered in your profile or your profile ID; and
(2.) your service password.
As mentioned above, your profile ID and service password are assigned to you when you register to our Service. You can access these at any time in your online profile in the section entitled “Settings”.
9. Rights of Use and Copyright
9.1 By using our Service, you understand and agree that Meet the Singles – SDA is the sole owner of all the rights in and related to the Service, including any rights of reproduction, distribution and processing, all copyrights, as well as the right of the intangible transmission and reproduction of the Meet the Singles – SDA website and of the content included within it. The use of any program, content, materials, trademarks as well as commercial names contained within the Service is only permitted for the purposes set out in these General Terms and Conditions of Use.
9.2 By creating an account, you grant Meet the Singles – SDA the right to use (including to host, store, use, copy, display, reproduce, adapt, edit, publish, modify or distribute) any information you make available on the Service (including any information you include in your profile) for the purposes of providing the Service to you and other members.
9.3 You understand that we have the right (but not the obligation) at our sole discretion to refuse to post, or to remove, any information that you make available on the Service; and that we have the right to change, condense or delete such content. For example, we may remove any content that violates these General Terms and Conditions of Use or is otherwise objectionable.
9.4 We respect the intellectual property of others and we expect our members to do the same. If you believe that any content that you see on our Service has been (or is being) used in a way which is an infringement of a third party’s rights, please contact us using the contact details below (or via any other reasonable communication route).
10. Governing Law
10.1 These General Terms and Conditions of Use shall be governed by, and construed in accordance with, English Law. The online dispute settlement platform is the European Commission. However, if you wish to raise a dispute about your subscription or the provision of our Service, please first contact us by email using the contact details provided below under Clause 14. Please make sure that you provide us with the information listed above under Clause 8.
11. Cancellation Policy, Exclusion of the Right to Cancel
11.1 Right to Cancel
If you have changed your mind about subscribing for a Subscribed Membership, you have the right to cancel your subscription, without reason, within 14 days from the date on which we sent you an email confirmation of your purchase. This right to cancel will also renew if your subscription for a Subscribed Membership has automatically extended; and a further 14-day cancellation period will begin on the first day of your extended term (and also on the first day of any subsequent extended term).
To exercise your right to cancel, you must notify us using the contact methods detailed below:
by e-mail: info@meetthesinglessda.co.uk
You must also provide us with a clear written statement of your decision to cancel your subscription.
11.2 Effects of cancellation
If you cancel your subscription within the 14-day cancellation period, we will refund to you all payments that we have received from you for the cancelled Subscribed Membership without undue delay and in any event no later than 14 days from the day on which we were informed of your decision to cancel your subscription. We will provide this refund using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise; and you will not be charged for this refund.
11.3 However, please note that if you have started to use the Subscribed Membership within the 14day cancellation period, we will be entitled to retain from the refunded payment a reasonable amount (value compensation) to account for that portion of the Subscribed Membership that you have already received.
11.4 Please make sure that you provide us for a clear identification with the following two indications:
(1.) the e-mail address registered in your profile or your profile ID; and
(2.) your service password.
12. Your legal rights
You are entitled for the Service to be as described, fit for purpose and of satisfactory quality. If you purchase a Subscribed Membership and the content that we provide to you is faulty, you are entitled to a repair or replacement; or, if the fault cannot be fixed, or if it cannot be fixed in a reasonable time and without significant inconvenience, you can get some or all of your money back.
13. Miscellaneous
13.1 Meet the Singles – SDA may use third-party service providers and agents to help us provide the Service to you.
13.2 Should any provision of the Subscription Terms be or become invalid, or should they be incomplete, the validity of the remaining content of the Subscription Terms shall not be affected by this.
13.3 The language of the Subscription Terms is English.
13.4 We will not automatically store a copy of your Subscription Terms with Meet the Singles – SDA. As such, you should save a copy on your computer, or otherwise store a copy of your Subscription Terms at the time it is concluded. These General Terms and Conditions of Use are accessible on our website and we will provide you with a copy of the then-current General Terms and Conditions of Use by email in your confirmation email when you register for a Subscribed Membership.
13.5 You may not assign or sub-contract any of your rights or obligations under the Subscription Terms to any third party unless we agree in writing.
We may assign, transfer or sub-contract any of our rights or obligations under the Subscription Terms to any third party at our discretion. However, where we have engaged a third party to perform part of the contract with you, we remain liable towards you for the full performance of our agreement and also for the performance by the third party.
13.6 Please note that we reserve the right to change and update these General Terms and Conditions of Use from time to time. However, the Subscription Terms that will apply to you are either: (i) the Subscription Terms provided on the date that we confirm your order (for Subscribed members); (ii) the Terms and Conditions of Use in force on the date of registration (for Basic members); or (iii) the Terms and Conditions of Use in force on the date you become again a Basic member (at the end of your Subscribed Membership).
14. Contact Us
14.1 Meet the Singles – SDA is responsible for the content of the Meet the Singles – SDA Service. You can contact us using the following contact details:
by post:
Meet the Singles – SDA
101 High Street
West Bromwich
B70 6NZ
or by e-mail:
info@meetthesinglessda.co.uk
or by telephone:
01215255930